![]() ![]() Find the associated Security Alert, then select it to see instructions listing any actions you'll need to take.Scroll down to the Security Alerts box which shows current and reported security alerts associated with scam emails.You can forward any suspicious emails immediately to stay aware. Please don't open the message until you're able to confirm its legitimacy. Intuit's security team posts information about SPAM and Phishing email attempts at the Intuit Online Security Center. The best protection against these security risks is awareness and prevention. Phishing, spam, spoof, or hoax emails are a huge problem today. Thank you for letting us know about the suspicious email you've received, guesna. ![]() Keep me posted on how your chat goes by leaving a comment below. I want to be your direct point of contact so you'll be taken care. I'll jump right back in to assist if you need anything else. However, if the issue persists, I'd recommend trying this out using a supported and up-to-date browser. This will remove the stored cache that's causing QuickBooks to behave abnormally. ![]() If you're able to view this, you can go back to your regular browser and clear the cache. Choose either Start messaging or Get a callback.Enter your concern in the description field and hit Let's talk.Go to the Help menu, then click Contact Us.Next, sign in to your QuickBooks account and go directly to the Help icon. Here's how: You can use either of these shortcut keyboards: This way we can check if this is a browser issue. Then, try contacting our Customer Care team. In the meantime, you can access your QuickBooks account using a private browser or incognito browser. May I know what's going on and how can I help you get back to business? I'd appreciate if you can provide details of your concern on this thread, so I can lend a hand in fixing the issue. Hello, me share some troubleshooting steps so you'd be able to contact our supportįirst, the users gather here in the Community to get support about the product. ![]()
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